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Buy 1 Fogger, Get 1 bottle of ULV500 FREE ($47.99 Savings)
Buy 1 Fogger, Get 1 bottle of ULV500 FREE ($47.99 Savings)

FAQ

GENERAL

There is water residue inside my tank. Is this normal? Did I receive a used unit?

Residual moisture on the product is normal. 100% of our products are mechanically tested with pure water during production to ensure quality. It is normal to find residual moisture on the product from the testing process.

Where is your warehouse?/Where do you ship from?

We are shipping from our warehouse in Pennsylvania or Seattle

How long would it take me to receive the unit?

Shipping usually takes 3-4 days. There may be some delays that we cannot control of because of some restrictions due to the coronavirus.

Would be it better if I purchase from Amazon or directly from your website?

Either way is okay but we highly encourage them to purchase directly on our website as we can assist and receive their orders faster there.

Do you ship nationwide?

We only ship in US and CA at the moment.

If I order today, when will it be shipped?

We have a cut off everyday at 11AM EST. All order placed after this will be shipped out the next day.

How long is the warranty?

We have 6 months warranty and 6 months extended warranty, a total of 1 year for all replacement parts.

Do you have a physical store?

Our products are only available on Amazon and our website - Petratools.com

Does your sprayer/fogger comes with the solution/chemical?

No, you will need to purchase them separately.

Does your sprayers includes the battery and charger?

Yes, all acccesories included.

What is your return policy?

If ordered directly from our warehouse: In most cases, we accept returns in original condition within the first 30-days after delivery. If a purchase is returned in the original condition within the return window, a restocking fee of 20% of purchase will be applied. Due to the Covid-19 Coronavirus, we cannot accept returns for products that have been opened. If purchased through Amazon, they can request a return through Amazon if it is still within 45 days from the date of purchase.

How long is the extended warranty?

6 months

Where are your units made of?

They're made in China but quality tested and shipped from our facility in the US. If someone specifically asks where a product is made, you can tell them "We have manufacturing facilities in China where the majority is made, and then have USA based quality assurance and technical support team". But only if someone is really asking where it's made for some reason, and don't need to give anymore details than that - you can say you aren't sure the specifics. if they get uncomfortable about the oversees thing, you can tell them that the lead technicians are based in the US and are working hands on to construct/refurbish/use these units every single day.

Do I need to wear PPEs while spraying?

For the PPE, that is a judgement call. We always recommend someone to wear protective wear when using our products and when spraying in general.

Can I use bleach with your units?

Yes, just make sure to clean the unit thoroughly after each use to avoid damage or clogging

Where can I buy parts for my sprayer? (batteries, wands and nozzles)

We have the replacement parts available on our website - Petratools.com

Your listing says 2 wands included but I only receive one.

The wand you receive is our hybrid wand that should replace the two that we have before.

LTPRO 6.0 Battery Powered Backpack Sprayer

Are there any batteries compatible with your unit?/Can the battery be replaced?

Compatible with Makita 18V. We suggest Lowes or Home Depot for extra batteries. Yes, you can replace the battery

How long does the battery last?

6-8 hours

How long should I charge my unit?

6-8 hours

How powerful is the pressure?

80 PSI

How far can this unit spray?

Depends on the nozzle used but it can reach up to 20-30 feet

Is the pressure adjustable?

Yes, you can adjust it using the silver knob

What are the nozzles included?

Cone Nozzle (For volume and distance) Double-Head Nozzle For Misting Single-Head Nozzle For Even Finer Mist Flexible Nozzle (For Mist and Long Distance)

Petra HD4000 Battery Powered Backpack Sprayer

How many gallons is this sprayer?

4 gallons

How long does the battery last?

6-8 hours

How long should I charge my unit?

6-8 hours

How powerful is the pressure?

70 PSI

What are the nozzles included?

Brass Nozzle that can be twisted to go from a long-shot stream to a fine mist Single Fan-Flat Spray Shower Head Cone Nozzle for commercial-grade spraying jobs.

How far can this unit spray?

Depends on the nozzle used but it can reach up to 20-30 feet

Petra Battery Powered 12 Gallon Cart Sprayer

How powerful is the pressure?

80 PSI

How many gallons is this sprayer?

12 gallons

How long does the battery last?

6-8 hours

How long should I charge my unit?

6-8 hours

What are the nozzles included?

Cone Nozzle (For volume and distance) Double Brass Nozzle For Misting Flexible Nozzle (For Mist and Long Distance) Metal Trigger Nozzle for Long Distance Spray.

How far can this unit spray?

Depends on the nozzle used but it can reach up to 20-30 feet

Petra Battery Powered 12 Gallon Cart Sprayer

What kind of fogger?

ULV fogger

What is the particle size?

20-50 microns with an average of 20 microns

Can I adjust the pressure?

No, the pressure isn't adjustable

Is this battery powered?

No, this is an electric fogger. It needs to be plugged in for you to be able to use it.

How long is the electrical cord?

8-10ft

How many sq ft can it cover?

Depends on the nozzle used but it can reach up to1 gallon at full throttle takes 10 minutes to cover 2,400 sq ft. 16 oz of water at the smallest micron size / setting covers roughly 12,000 sq ft in 50 minutes 20-30 feet

How many gallons does it hold?

4 gallons

How far does it mist?

MISTS 10-15 FEET

Does it leave the area soaking wet?

No. You can also adjust the amount of liquid coming out of it.

Petra Battery Powered Backpack Sprayer HD500

How long does the battery last?

6-8 hours

How long should I charge my unit?

6-8 hours

Is the pressure adjustable?

Yes, you can adjust it using the silver knob

How far can this unit spray?

depends on the nozzle used but it can reach up to 20-30 feet

What are the nozzles included?

Cone Nozzle (For volume and distance) Brass Double-Head Nozzle For Misting Flexible Nozzle (For Mist and Long Distance) Fan flat nozzle Long Distance Spray. Metal attachment includes adapter to connect to stainless steel wand!

How many gallons can it spray in a single charge?

200 gallons

How far does it mist?

MISTS 10-15 FEET

Does it leave the area soaking wet?

No. You can also adjust the amount of liquid coming out of it.