30-Day FREE Returns
We are so confident that you will find value in Petra products that we offer 30-day FREE returns. We provide you with a return label for a hassle-free return process.
We ensure that our products are made to high quality standards, go through inspections at our US facilities and meet your needs. However, we understand that not every product will be the right fit. That's why we offer a 30-day 100% Money Back Guarantee.
We offer free shipping on all orders over $35 anywhere in the US. We want to ensure that there is nothing stopping you from getting the best tools at an affordable price.
If you orderd from our website, recently, you will have a 4 digit order number. If you ordered from Amazon, you can locate the 17 digit order number under your order information in your Amazon account.
Pennsylvania, Seattle and Texas
Average deliver time is 2-3 business days with FedEx Ground. Other shipping options are normally available at checkout within the lower 48 states. We have a cut off everyday at 11AM EST. All order placed after this will be shipped out the next day.
International shipping rates range from $150 - $375 depending on the size and weight of the package, please reach out to 1-800-613-6889 if you have any further questions
We work in harmony with manufacturing facilities in USA for all of our chemicals and a mixture of USA & China for other products. Our world class customer service and support team are based here in the USA and can be reached at 1-800-613-6889
Domestic shipping is free on orders of $35 and above within the lower 48 states. Hawaii and Alaska - Shipping rates range from $150 - $300 depending on the size and weight of package and with all International orders, International shipping rates apply.
FedEx, USPS and UPS
30 day money back guarantee, any product that is returned in used condition is subject to a 25% recycle fee
Most sprayer warranties last 6 months with an extended 90 days when you register your product after purchase at https://petratools.com/pages/register-warranty
Our products can be found our website, www.petratools.com and Amazon. You can find us on Instagram, Youtube, Facebook and even Pinterest!
We are currently running a few promotinal bundles that offer Petra ULV500 and a sprayer https://petratools.com/collections/bundles
All necessary accessories are included with your sprayer, battery, battery charger, nozzles, wand, handle, hose, etc. Each sprayer is unique with a unique set of accessories you can locate in the current product listing.
It all depends on what product you're using, check with the individual manufacturer of each product, when using our PetraTools ULV500 Hypochlorous Acid, no protective clothing is necessary as it is 100% safe and non-hazardous and non-toxic.
Yes we do. You can send your tax exempt form to firstname.lastname@example.org, detailing who you are. When you order we will refund the tax
The wand you receive is our hybrid wand that replaces the two that we had before.