1 (800) 613-6889
30-Day FREE Returns
We are so confident that you will find value in Petratools products that we offer 30-day FREE returns. We provide you with a return label for a hassle-free return process.
We ensure that our products are made to high quality standards, go through inspections at our US facilities and meet your needs. However, we understand that not every product will be the right fit. That's why we offer a 30-day 100% Money Back Guarantee.
We offer free shipping on all orders over $35 anywhere in the US. We want to ensure that there is nothing stopping you from getting the best tools at an affordable price.
Residual moisture on the product is normal, 100% of our products are mechanically tested with pure water during production to ensure quality so it is normal to find residual moisture on the product from the testing process.
Pennsylvania, Seattle and Texas
Shipping usually takes 3-4 days. There may be some delays that we cannot control because of restrictions due to COVID.
Both are great places to order your products and you will receive the same support and service regardless of which site you order from, however ordereing from petratools.com ensures we will have all necessary information to assist you more efficiently.
We only ship in US and CA (Amazon only) at the moment.
Free shipping for orders above 35$.
We have a cut off everyday at 11AM EST. All order placed after this will be shipped out the next day.
We have 6 months warranty and 6 months extended warranty, a total of 1 year for all replacement parts.
Our products are only available on Amazon and our website - petratools.com
We are currently running a few promotinal bundles that offer Petratools ULV500 and a sprayer https://petratools.com/collections/bundles
Yes, all necessary accessories are included with your package.
30 days after delivery, 100% money back guarantee
6 months for the unit iteself and an additional 6 months for parts.
We have manufacturing facilites in China and quality inspections, support and service are based in the USA,
We recommend using our ULV500 for all disinfecting and sanitizing needs.
For the PPE, that is a judgement call. We always recommend someone to wear protective wear when using our products and when spraying in general.
Yes, just make sure to clean the unit thoroughly after each use to avoid damage or clogging
We have the replacement parts available on our website - petratools.com
The wand you receive is our hybrid wand that replaces the two that we had before.
FedEx, USPS and UPS
Yes we do. You can send your tax exempt form to email@example.com, detailing who you are. When you order we will refund the tax
You can find it under the About Us dropdown link found on our homepage, https://petratools.com/