What is it all about?
Gold Club members are DIY heroes who are getting Rock Solid Results with Petra products. As a member, you have access to exclusive deals, chances to test free new products, and directly impact future Petra products.
Our Gold Club members get a standard 3-month full warranty for manufacturer defects, and an additional 3-month extended warranty.
Gold Club gives you
01
90 Days Extended Warranty
02
Free Petratools products just for you
03
Dedicated support line
Register for gold club and 90 day extended warranty!
Petratools return & warranty terms and conditions
Returns Policy
PetraTools provides free customer returns for 30 days post purchase. Past 30 days, customers can return their units but will be charged a restocking fee of 15%. Past 90 days of purchase, items are no longer eligible for returns.
Warranty Policy
PetraTools provides a standard 3 month full warranty for manufacturer defects. If customer registers for extended warranty, PetraTools provides an additional 3 months limited warranty. Limited warranty covers replacement units due to manufacturer defects (shipping paid by customer). Sprayer parts are covered under a limited warranty for up to 12 months. After 3 months, customers are eligible for replacement of defective parts (shipping paid by customer). Exception: The PetraTools 4-Gallon fogger has a full 180-day warranty and is eligible for an extended 90-day warranty.
If an item arrives damaged, please contact us immediately so that we can open up a claim with the shipping company, and ship a replacement unit as soon as the claim is approved.
With any questions or concerns, contact us at 1-800-613-6889.