Our customer success team can be reached at 1-800-613-6889; 7 days a week.

Monday-Friday: 8 AM-8 PM EST

Saturday & Sunday: 9 AM-5 PM EST, or reach out to us via email at support@petratools.com

You agree to receive follow-up text messages and calls by calling or texting this number. If you no longer wish to receive text messages or calls, you may opt-out at any time by replying "STOP"

Orders typically ship within 2 business days and arrive 3-5 days after shipment.

We are located in central Pennsylvania.

PetraTools provides a standard 3-month full warranty for manufacturer defects. If customer registers for extended warranty, PetraTools provides an additional 3 months limited warranty. Limited warranty covers replacement units due to manufacturer defects (shipping paid by customer).

PetraTools sprayers are available for free returns for 30 days post-purchase. All other chemicals and solutions are not eligible for returns or exchanges at this time. Please contact Customer Service if you have received a damaged product so we can replace it for you.

Otherwise, we ask that you be kind to our planet and share any unwanted orders with a neighbor or friend.