Welcome to the Gold club

Become a member of our Gold Club and get exclusive benefits only available to Members like extended warranties, free products, community access and more.

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What is it all about?

Gold Club members are DIY heroes who are getting Rock Solid Results with Petra products. As a member, you have access to exclusive deals, chances to test free new products, and directly impact future Petra products.

Our Gold Club members get a standard 3-month full warranty for manufacturer defects, and an additional 3-month extended warranty.

Gold Club gives you

01
90 Days Extended Warranty
02
Free Petratools products just for you
03
Dedicated support line

Register for gold club and 90 day extended warranty!

By clicking SUBMIT, you agree to receive marketing text and email messages from Petra at the number and email address provided, including messages sent by autodialer. Consent is not a condition of any purchase. Message and data rates may apply. Message frequency varies. Reply HELP for help or STOP to cancel. View our Privacy Policy and Terms of Service.

Petratools return & warranty terms and conditions

Returns Policy

PetraTools sprayers are available for free returns for 30 days post purchase. All other chemicals and solutions are not eligible for returns or exchanges at this time. Please contact Customer Service if you have received a damaged product so we can replace it for you.

Otherwise, we ask that you be kind to our planet and share any unwanted orders with a neighbor or friend.

Warranty Policy

PetraTools provides a standard 3-month full warranty for manufacturer defects. If customer registers for extended warranty, PetraTools provides an additional 3 months limited warranty. Limited warranty covers replacement units due to manufacturer defects (shipping paid by customer).

If an item arrives damaged, please contact us immediately so that we can open up a claim with the shipping company, and ship a replacement unit as soon as the claim is approved.

With any questions or concerns, contact us at 1-800-613-6889.

FREQUENTLY ASKED QUESTIONS

HOW DO I CONTACT YOU?

Our customer success team can be reached at 1-800-613-6889; 7 days a week.

Monday-Friday: 8 AM-12 AM EST

Saturday & Sunday: 7 AM-3 PM EST, or reach out to us via email at support@petratools.com

You agree to receive follow-up text messages and calls by calling or texting this number. If you no longer wish to receive text messages or calls, you may opt-out at any time by replying "STOP"

HOW LONG DOES IT TAKE TO DELIVER?

Orders typically ship within 2 business days and arrive 3-5 days after shipment.

WHERE ARE YOU LOCATED?

We are located in central Pennsylvania.

IS THERE A WARRANTY ON EACH ITEM?

PetraTools sprayers are available for free returns for 30 days post-purchase. All other chemicals and solutions are not eligible for returns or exchanges at this time. Please contact Customer Service if you have received a damaged product so we can replace it for you.