Welcome to the Gold Club
Become a member of our Gold Club and get exclusive benefits only available to Members like extended warranties, free products, community access and more.
What Is It All About?
Gold Club members are DIY heroes who are getting Rock Solid Results with Petra products. As a member, you have access to exclusive deals, chances to test free new products, and directly impact future Petra products.
Our Gold Club Members Get:
A standard 6-month full warranty for manufacturer defects
And an additional 3-month extended warranty.
Gold Club Gives You
90 Days Extended Warranty
Free Petratools Products Just for You
Dedicated Support Line
Register for Gold Club and 90 Day Extended Warranty!
Frequently Asked Questions
How do I contact you?
How do I contact you?
Our customer success team can be reached at 1-800-613-6889; 7 days a week.
Monday-Friday: 8 AM-12 MN ESTSaturday & Sunday: 9 AM-5 PM EST, or reach out to us via email at support@petratools.com
You agree to receive follow-up text messages and calls by calling or texting this number. If you no longer wish to receive text messages or calls, you may opt-out at any time by replying "STOP"
How long does it take to deliver?
How long does it take to deliver?
Orders typically ship within 2 business days and arrive 3–5 days after shipment.
Where are you located?
Where are you located?
We are located in central Pennsylvania.
Is there a warranty on each item?
Is there a warranty on each item?
PetraTools provides a standard 3-month full warranty for manufacturer defects. If customer registers for extended warranty, PetraTools provides an additional 3 months limited warranty (replacement units, shipping paid by customer).
PetraTools sprayers are available for free returns for 30 days post-purchase. All other chemicals and solutions are not eligible for returns or exchanges. Contact Customer Service if you received a damaged product.
Otherwise, we ask that you be kind to our planet and share any unwanted orders with a neighbor or friend.